Bonkers Mad!!!
28-05-05, 10:22 PM
i get sadder and more pathetic by the day ;)
after realising that the live stream is only available for users of XP/2000 i went and moaned on the big brother forum (i know i know, sad sad sad :lol: ) Channel 4 have made a huge mess of it this year, they are charging £14.99 for the whole thing or if you have a realone superpass it's included in the package. however, to use the £14.99 subscription you have to log in and the thing isnt working :no:
this is the e-mail i got from their support
Greetings,
Thank you for contacting Channel 4 Big Brother Webcast Support!
I'm sorry you're not able to view the live feed. We're currently working on this issue and expect to have it resolved as soon as possible. When you come back to our site to login, be sure to go to tools>internet options> delete cookies, temporary files, and offline content. Close Internet Explorer and open a new browser to login. We sincerely apologize for any confusion and inconvenience. If you have any other questions or concerns, please do not hesitate to contact us.
To avoid any possible technical difficulties, please be sure you are able to access content successfully for Big Brother on Channel 4 by meeting the following system requirements:
- Windows 2000, XP
- Internet Explorer 5.5 or higher
- Windows Media Player 9 or higher
- A broadband internet connection of at least 512kbps kbps
- Internet Explorer's "Privacy" settings set to the default "Medium" setting
- Firewalls and pop-up blockers disabled
The Macintosh platform is not supported by Windows DRM and therefore is not supported by Channel 4 Big Brother
If you need further assistance, we suggest using our Live Chat Support system for a real-time interactive resolution of your issue. Our Live Chat button is located by clicking on the FAQ and then the GETTING FURTHER SUPPORT link. Please note that our support staff are available for Live Chat Monday to Sunday from 4pm-2am.
If you reply to this email, please include the entire email history so that we can easily view our past discussions of your support issue. Please note that email support is available during our previously listed support hours only.
Regards,
Channel 4 Big Brother Webcast Support
on top of that some people ( ;) ) have managed to get the live stream without subscribing, very annoying for those that have paid :rant:
so despite the fact that:
a, i haven't suscribed and
b, i haven't got XP or 2000
i still have the live stream :thumbs:
after realising that the live stream is only available for users of XP/2000 i went and moaned on the big brother forum (i know i know, sad sad sad :lol: ) Channel 4 have made a huge mess of it this year, they are charging £14.99 for the whole thing or if you have a realone superpass it's included in the package. however, to use the £14.99 subscription you have to log in and the thing isnt working :no:
this is the e-mail i got from their support
Greetings,
Thank you for contacting Channel 4 Big Brother Webcast Support!
I'm sorry you're not able to view the live feed. We're currently working on this issue and expect to have it resolved as soon as possible. When you come back to our site to login, be sure to go to tools>internet options> delete cookies, temporary files, and offline content. Close Internet Explorer and open a new browser to login. We sincerely apologize for any confusion and inconvenience. If you have any other questions or concerns, please do not hesitate to contact us.
To avoid any possible technical difficulties, please be sure you are able to access content successfully for Big Brother on Channel 4 by meeting the following system requirements:
- Windows 2000, XP
- Internet Explorer 5.5 or higher
- Windows Media Player 9 or higher
- A broadband internet connection of at least 512kbps kbps
- Internet Explorer's "Privacy" settings set to the default "Medium" setting
- Firewalls and pop-up blockers disabled
The Macintosh platform is not supported by Windows DRM and therefore is not supported by Channel 4 Big Brother
If you need further assistance, we suggest using our Live Chat Support system for a real-time interactive resolution of your issue. Our Live Chat button is located by clicking on the FAQ and then the GETTING FURTHER SUPPORT link. Please note that our support staff are available for Live Chat Monday to Sunday from 4pm-2am.
If you reply to this email, please include the entire email history so that we can easily view our past discussions of your support issue. Please note that email support is available during our previously listed support hours only.
Regards,
Channel 4 Big Brother Webcast Support
on top of that some people ( ;) ) have managed to get the live stream without subscribing, very annoying for those that have paid :rant:
so despite the fact that:
a, i haven't suscribed and
b, i haven't got XP or 2000
i still have the live stream :thumbs: