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Sparrow
26-03-07, 10:01 PM
Hi :)

My computer went in weeks ago to be sorted out because I had a counterfeit version of Windows xp on it (dont ask:rolleyes: ) so I couldnt get the secruity updates etc and it kept crashing and doing what it liked :lol: Anyway I have got it back with the proper Windows xp home edition - all done properly :thumbs:

Im trying ( and have been trying for 3 weeks :lol: ) to set up outlook express for emails for my husbands address (which is the primary email address ) because work send him a lot of diagrams etc which are easier to print off with outlook express and understand than trying to do it via the net with yahoo :blink: Even when you click printable view and print you get ads and the yahoo banner :rolleyes:

Anyway Il get to the point :lol: I have followed all the instructions and put the username, password in etc then it says about the pop3 server so I put in mail.btinternet.com for (I think ) incoming and SMTP.btinternet.com for outgoing as per the instructions I found on BTs site! Anyway I can receive email via outlook but cant send it and I get a big screen that pops up saying error :lol: Does anyone have any ideas where Im going wrong before I throw my computer outside :lol: I only want to ring BT as a last resort cos half the time you can barely hear them or they talk to you like you know what they mean and I clearly dont :lol:

Thanks

sparrow x :unsure:

Beth
27-03-07, 12:24 AM
sorry dont know! :D

Doktor Jon
27-03-07, 01:29 AM
<div class='quotetop'>QUOTE(Sparrow @ 26th March 2007 - 10:00 PM) 246605</div>Anyway Il get to the point :lol: I have followed all the instructions and put the username, password in etc then it says about the pop3 server so I put in mail.btinternet.com for (I think ) incoming and SMTP.btinternet.com for outgoing as per the instructions I found on BTs site! Anyway I can receive email via outlook but cant send it and I get a big screen that pops up saying error :lol: Does anyone have any ideas where Im going wrong before I throw my computer outside :lol: I only want to ring BT as a last resort cos half the time you can barely hear them or they talk to you like you know what they mean and I clearly dont :lol:

Thanks

sparrow x :unsure:[/b]

The only thing I could suggest (not that I use a PC ;) ), is ... hang on I'd better have a quick look .... back again :lol:

Depending on what version of OE you're using ....
If you go to "Tools", then click on "Accounts" that should bring up the e-mail address folder; click on the name (e.g. Sparrow@btinternet.com or whatever ) and you should see somewhere near the bottom "advanced sending options".

If you click on that, you may see a check box that says "SMTP Server requires authentication". Click on that and hopefully with it enabled, it should work.

From memory, the default is normally that the function is turned off, so until you enable it, you will probably continue to get the error message.

Either that, or I'm talking total ballcocks :blush:

Sparrow
27-03-07, 08:32 AM
Thanks DJ Il try that :thumbs:

Matthew
27-03-07, 01:01 PM
I don't bother with OE anymore, as Mozilla Thunderbird (http://www.mozilla.com/en-US/thunderbird/) is much better and easier to use (with an intelligent spam filter that learns, etc).

You can import all old mail, settings, everything to Thunderbird and then switch. If you can use OE, you'll have no trouble with Thunderbird. B)

Sparrow
29-03-07, 08:40 PM
Thanks for the thunderbird link Matthew - i think i will do that cos I still cant work it out!! Ive done something to it cos now I cant send or receive!! :lol:

Lady Penelope
29-03-07, 09:02 PM
:o Sparrow,

Have had exactly the same problem as you, it's been driving me Bananas :blink:

Thanks Matthew :notworthy: for that link, I'll give it a whirl, did anyone ever tell you that your are dead clever? ;)

Lpxxx

Sparrow
29-03-07, 10:39 PM
<div class='quotetop'>QUOTE(Lady Penelope @ 29th March 2007 - 8:01 PM) 247108</div>:o Sparrow,

Have had exactly the same problem as you, it's been driving me Bananas :blink:



Lpxxx[/b]


:lol: I have given up with it Lp!! It was either that or throw my computer outside!! :lol:

Lady Penelope
12-04-07, 11:36 PM
<div class='quotetop'>QUOTE(Sparrow @ 26th March 2007 - 10:00 PM) 246605</div>

Depending on what version of OE you're using ....
If you go to "Tools", then click on "Accounts" that should bring up the e-mail address folder; click on the name (e.g. Sparrow@btinternet.com or whatever ) and you should see somewhere near the bottom "advanced sending options".

If you click on that, you may see a check box that says "SMTP Server requires authentication". Click on that and hopefully with it enabled, it should work.



Hi there Sparrow,

Mine is all sorted now :)

DJ was correct, just have a play with OE/Incredimail/Thunderbird or whichever you will use and tick the box that says log on using secure password authentication.

That should do the trick. ;)

Good luck or you can pm me.

LP
xxx

Sparrow
12-04-07, 11:39 PM
Hi Lp :)

I still havent fathomed mine out :lol: I gave up before I threw the computer outside!! Thanks :)

sparrow x

Woeful
13-04-07, 10:06 AM
Hi

The first thing that struck me when I read your post is that you want a Yahoo email address to download to your OE. If that's the case then I think you need to have a yahoo bit in your STMP outgoing/incoming pop bit (dead technical me!!!) not BT.

Hope you get it resolved somehow.

Woeful

Sparrow
13-04-07, 11:02 AM
Hi

The first thing that struck me when I read your post is that you want a Yahoo email address to download to your OE. If that's the case then I think you need to have a yahoo bit in your STMP outgoing/incoming pop bit (dead technical me!!!) not BT.

Hope you get it resolved somehow.

Woeful


Thanks woeful :) Its actualy the primary email address (@btinternet.com) that they give you when you start - I have my own email address on yahoo but use the primary email address (my husbands!!) to join forums etc that wont except a yahoo or hotmail address etc.

I didnt know you could set it up with Yahoo - something else to fry my brains trying :lol:

Thanks again woeful :D

sparrow x

Planet 24
13-04-07, 11:57 AM
I don't use OE at all, I use aol but that has its problems:rolleyes:, have downloaded thunderbird, but haven't got a clue how to set it up, POP SMTP what's that all about?

Sparrow
15-04-07, 01:00 PM
Thanks for all your help :) especially the BT settings Lp :thumbs:

Ive downloaded Incredimail - I cant for the life of me get the email to work on outlook express so I have given up :lol: . Its brilliant on incredimail B) I had a bit of a faff trying to find the authentication bit to tick the box - I could recieve email but not send at first :rolleyes: but I have done it now and its all sorted!!!

Now Im off to see what else I can download to pretend to be a whizz kid :lol:

Thanks again

sparrow x :D

Lady Penelope
15-04-07, 07:03 PM
Dats my girl....yeeeeeeeee haaaaaaaar!!!!!